During this difficult time, we wanted to share the steps we're taking to help our customers & team and to provide reassurance that COVID-19 will not be impacting your orders:
We are still producing orders with no delays.
Deliveries are largely running as normal to most parts of the UK.
We have put the necessary cleaning, social distancing & hygiene measures in place at all our places of work.
We have taken precautions to make sure our employees are safe
Our customer support team are on hand to help with any concerns or questions you may have - you can email firstname.lastname@example.org 7 days a week, or use our Live Chat, Mon to Fri / 09:00 to 16:30.
It's vital you receive your order quickly
Upon receipt of your order we will create a soft copy invoice within 1 hour, which will be emailed to you with your delivery and VAT details.
Plain Envelopes Delivery Info...
We operate a highly efficient delivery service. We strive for all plain envelope orders placed before 15:00 to be with you or your client the very next working day.
Printed Envelopes Delivery Info...
From the moment we have approved artwork it's all systems go from our factory in the UK with dispatch approximately 5 working days.
On a Premium tariff your order will be dispatched within 4 working days.
Delivery is next working day after dispatch. Somebody is required to be at the given destination to receive.
Artwork approved at the beginning of the week, you can expect dispatch of your printed envelopes the same week.
Delivery is free on all envelopes orders over £80.00 otherwise £4.50.
(* We require a UK shipping address.)
* Delivery charges are all subject to VAT and are excluded from any discount offers. * Delivery dates and times cannot be guaranteed. * We will always do our utmost to get the delivery to you as fast as possible. * Working days are classed as Mon-Fri and exclude Bank Holidays. * Orders placed after cut off times will generally be despatched next working day. * All courier deliveries must be signed for and times cannot be specified. * All orders are subject to sufficient stock availability. * We will attempt to contact you if there is a problem with the service or charge selected. * Restrictions may apply. * DiscountEnvelopes.co.uk cannot be held responsible for any consequential loss due to late or non-delivery. * Delivery charges may vary on print orders. * Delivery tariffs may vary on discounted and quoted items.